Refund policy

Return & Refund Policy

Effective Date: [Insert Date]

Daytona Pressure values customer satisfaction and strives to provide high-quality products and services. Please review this Return & Refund Policy carefully before placing an order.

1. Eligibility for Returns

Returns may be accepted on a case-by-case basis and require prior approval from Daytona Pressure. To be eligible for a return, items must meet all of the following conditions:

Returned within 10 days of delivery
Unused, uninstalled, and in original packaging
Free from damage, wear, or signs of use

Proof of purchase is required for all return requests.

2. Non-Returnable Items

The following items are non-returnable and non-refundable:

Custom-built equipment, complete rigs, trailers, and made-to-order systems
Chemicals, detergents, and cleaning solutions
Electrical components and parts
Special-order items
Clearance or final-sale items

3. Return Authorization

All returns must be approved prior to shipment. Unauthorized returns may be refused and returned to the customer at their expense.

To request a return authorization, customers must contact Daytona Pressure at support@daytona-pressure.com with their order number and reason for return.

4. Restocking Fees

Approved returns may be subject to a restocking fee of up to 25%, depending on the product type and condition upon return.

Original shipping charges are non-refundable.

5. Refund Processing

Once an approved return is received and inspected, refunds will be processed to the original payment method within 5–10 business days.

Refunds may be adjusted to reflect restocking fees, damage, missing components, or excessive wear.

6. Exchanges

Exchanges are subject to product availability and approval. Customers may be responsible for any price differences and additional shipping costs.

7. Damaged or Defective Items

If an item arrives damaged or defective, customers must notify Daytona Pressure within 48 hours of delivery and provide supporting documentation, including photos.

Damaged items must be reported prior to use or installation. Claims submitted after use or outside the reporting window may not be eligible for resolution.

8. Cancellations

Order cancellations must be requested prior to shipment. Once an order has shipped, it cannot be canceled and must follow the return authorization process if eligible.

Custom builds and special-order items cannot be canceled once production has begun.

9. Refused or Undeliverable Shipments

Orders refused or returned due to incorrect shipping information or failure to accept delivery may be subject to return shipping costs, restocking fees, and additional charges.

10. Manufacturer Warranties

Some products may be covered by a manufacturer’s warranty. Warranty claims must be handled directly with the manufacturer unless otherwise stated.

11. Policy Modifications

Daytona Pressure reserves the right to modify this Return & Refund Policy at any time without prior notice. Updates will be effective immediately upon posting.